Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies when you visit and use our online gaming platform. By continuing to use our services, you acknowledge that you have read and understood this policy and consent to our use of cookies in accordance with New Zealand privacy laws and regulations. This policy should be read in conjunction with our Privacy Policy and Terms of Service.
Last updated: January 28, 2026
What Are Cookies
Cookies are small text files that are placed on your device when you visit our website. They contain information that helps us recognise your device and remember certain information about your visit. Cookies are widely used by online service providers to make their websites work more efficiently and to provide reporting information to the site owners.
Similar technologies include web beacons, pixel tags, and local storage objects, which serve similar functions to cookies. These technologies help us understand how you interact with our gaming platform, improve your user experience, and ensure the security and integrity of our services.
We use both session cookies, which are temporary and deleted when you close your browser, and persistent cookies, which remain on your device for a specified period or until you delete them manually.
Types of Cookies We Use
We categorise the cookies we use into several types based on their function and purpose:
- Essential Cookies: These are necessary for the basic functionality of our website and gaming services, including account authentication, security features, and transaction processing
- Performance Cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously about site usage and performance
- Functional Cookies: These enable enhanced functionality and personalisation, such as remembering your preferences, language settings, and gaming history
- Targeting Cookies: These are used to deliver relevant advertisements and promotional content based on your interests and gaming behaviour
- Analytics Cookies: These help us analyse website traffic, user behaviour patterns, and gaming preferences to improve our services
Each type of cookie serves a specific purpose in enhancing your gaming experience while ensuring compliance with New Zealand’s Privacy Act 2020 and other applicable regulations.
How We Use Cookies
Our use of cookies serves multiple purposes essential to providing you with a secure and enjoyable online gaming experience. We use cookies to authenticate your identity when you log into your account, ensuring that only you can access your gaming profile and financial information.
Cookies help us maintain the security of our platform by detecting suspicious activities, preventing fraud, and protecting against unauthorised access. They also enable us to remember your preferences, such as favourite games, betting limits, and display settings, making your subsequent visits more personalised and efficient.
We use performance cookies to monitor the functionality of our games, identify technical issues, and ensure optimal loading times and gameplay experience. Analytics cookies provide us with insights into popular games, user engagement patterns, and areas where we can improve our services.
Marketing cookies help us deliver targeted promotions, bonuses, and advertisements that align with your gaming interests and preferences. These cookies also help us measure the effectiveness of our promotional campaigns and affiliate partnerships.
Third-Party Cookies
Our website may contain cookies placed by third-party service providers that we work with to deliver our services effectively. These may include payment processors, game developers, analytics providers, and marketing partners.
Third-party cookies are subject to the privacy policies of their respective providers. We carefully select our partners and require them to comply with applicable data protection laws, including New Zealand privacy legislation.
Some third-party cookies may track your browsing behaviour across multiple websites for advertising purposes. We encourage you to review the privacy policies of these third parties to understand how they collect and use your information.
We do not have direct control over third-party cookies, but we provide information about how you can manage these cookies through your browser settings or opt-out mechanisms provided by the third parties themselves.
Managing Your Cookie Preferences
You have several options for managing cookies on our website. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, please note that disabling certain cookies may affect the functionality of our gaming platform.
We provide a cookie consent management tool that allows you to customise your cookie preferences. You can access this tool through the cookie banner that appears when you first visit our site or through the cookie settings link in our website footer.
Through our cookie management interface, you can:
- Accept or reject different categories of cookies
- View detailed information about each type of cookie we use
- Change your preferences at any time
- Understand the impact of your choices on website functionality
Your cookie preferences will be remembered for future visits, though you may need to reset them if you clear your browser data or use a different device or browser.
Browser Cookie Controls
You can control cookies through your web browser settings. Here are instructions for managing cookies in popular browsers:
- Google Chrome: Go to Settings > Privacy and Security > Site Settings > Cookies and site data
- Mozilla Firefox: Go to Options > Privacy & Security > Cookies and Site Data
- Safari: Go to Preferences > Privacy > Manage Website Data
- Microsoft Edge: Go to Settings > Site permissions > Cookies and site data
- Internet Explorer: Go to Tools > Internet Options > Privacy > Advanced
Most browsers allow you to block all cookies, accept only first-party cookies, or delete cookies when you close the browser. You can also set up notifications to alert you when cookies are being placed on your device.
Please be aware that blocking or deleting essential cookies may prevent you from accessing certain features of our gaming platform, including the ability to log into your account or complete transactions.
Data Retention and Storage
We retain cookie data for varying periods depending on the type and purpose of the cookie. Session cookies are automatically deleted when you close your browser, while persistent cookies remain on your device until they expire or are manually deleted.
Essential cookies typically remain active for the duration of your session or for a short period afterwards to maintain security and functionality. Functional cookies may be stored for longer periods to remember your preferences across multiple visits.
Analytics and marketing cookies generally have longer retention periods, ranging from several months to two years, to provide meaningful insights and deliver relevant promotional content over time.
Cookie data is stored securely and is subject to the same data protection measures as other personal information we collect. We regularly review our data retention practices to ensure compliance with New Zealand privacy laws and industry best practices.
Your Rights and Choices
Under New Zealand’s Privacy Act 2020, you have certain rights regarding the personal information collected through cookies. You have the right to know what information is being collected, how it is used, and with whom it is shared.
You can request access to the personal information we have collected about you through cookies and request corrections if any information is inaccurate or outdated. In certain circumstances, you may also request the deletion of your personal information.
You have the right to withdraw your consent to non-essential cookies at any time through our cookie management tool or by contacting our customer support team. Withdrawing consent will not affect the lawfulness of any processing that occurred before withdrawal.
If you have concerns about our cookie practices or believe we have not handled your personal information appropriately, you can file a complaint with the New Zealand Privacy Commissioner.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our business practices. When we make significant changes, we will notify you through our website or by email if you have an account with us.
We encourage you to review this policy periodically to stay informed about our cookie practices. The date of the last update is indicated at the top of this policy for your reference.
Continued use of our website after any changes to this policy constitutes your acceptance of the updated terms. If you do not agree with any changes, you should discontinue use of our services and adjust your cookie settings accordingly.
For questions about this Cookie Policy or our data practices, please contact our customer support team through the contact information provided on our website.